Last Updated: 2026-10-04

Otter Cove ("we", "our", "us") respects your privacy and your child's privacy. This Privacy Policy explains what information we collect and how we use it when you use the Otter Cove mobile application.

Otter Cove is a games and learning app made for children aged 4–12. It is designed to be used by children with a parent or guardian nearby, and every part of the app that leads outside it is behind a grown-up's check.

1. Information We Collect

Otter Cove does not require an account, and we do not ask for or collect personal information such as a child's or parent's name, email address, phone number, photos, contacts, or location.

Information that stays on your device: to make the app work, Otter Cove saves the following only on your device:

• Player profiles (an animal picture, a colour and an age group — no names)
• Game progress, levels, stars and coins
• Learning progress in the Story Shelf
• Settings such as sound and music

This information is never sent to us. Deleting the app deletes it.

Information collected automatically: to understand which games are enjoyed and to keep the app stable, we collect limited, non-personal usage and diagnostic data, such as:

• App usage activity (for example: which games are opened and how often the app is used)
• Crash reports and performance diagnostics
• Device information (for example: iOS version, device model, language)

This data is used only to improve the app. It is not used to identify you or your child, and it is not used for advertising.

2. Third-Party Services

Otter Cove uses the following trusted services from Google:

• Firebase Analytics — to count which games are played and how the app is used. It is set up for a children's app: the advertising identifier (IDFA) is not collected, and advertising storage, advertising user data and ad personalisation are all turned off.
• Firebase Crashlytics — to collect crash reports so we can fix problems.